We want you to love your purchase, but if you're not satisfied, we're here to help.

1. Returns

• We accept returns within 14 days of delivery.

• Items must be unused, in original packaging, and in resellable condition.

• To initiate a return, please contact us at support@kidoride.com with your order number and reason for return.

2. Non-Returnable Items

• Sale items, gift cards, and personalized/custom products are non-refundable.

• Items marked "Final Sale" cannot be returned.

3. Refunds

• Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 5–10 business days.

• Shipping costs are non-refundable.

4. Exchanges

• We only replace items if they are defective or damaged. Contact us within 7 days of delivery for exchange requests.

5. Shipping

• You are responsible for paying return shipping costs unless the item was defective or sent in error.

• We recommend using a trackable shipping service as we can’t guarantee we’ll receive your return.